frequently asked questions
1. What do I get?
Hassle-free holiday pleasure with just a few clicks. Our Dream Escapes packages guarantee well-deserved holidays when you need them the most. You can book in advance, provided you have enough credits. See our comprehensive list of locations here.
2. What are the Dream Escapes creditS?
Dream Escapes credit acts as currency to book your holidays. Each package differs in its allocation, but basically, more credits = more annual travel. You can even purchase top-up credits as and when you need them.
3. What about financing?
Regardless of your package, you can opt to pay the total annual cost upfront or split it up over the duration of one year. You can also pay on a month-to-month basis after your initial 12-month membership. Perfect for your pocket!
4. Can I change my package?
Yes! You can upgrade or downgrade your package online at any time, offering you the flexibility to holiday your way. Different packages offer midweek, weekend and full-week getaways.
5. How do I sign up?
After selecting your desired package here, click ‘buy now’ then fill in your details. Once registration is complete, a confirmation notice will be sent to you via email with your login details. Easy as that!
6. How do I book my Dream Escapes holidays?
Book online, of course. Login to your dashboard, select your desired property and dates, then simply click ‘make a booking’. Yes, it’s that simple!
Prefer to speak to someone? You can also call one of our friendly Dream Escapes agents directly to help.
7. How do I cancel?
Since Dream Escapes is an annual membership, you will initially be bound to your contract for a year. Thereafter, you can run it on a month-to-month basis or cancel your package services immediately.
8. Why choose us?
Dream Hotels & Resorts has a stellar, established reputation as a legitimate mixed-use accommodation group. Our growing portfolio of properties spans some of the most epic destinations across South Africa. Click here for more information about what we do and why.